Client satisfaction is ROI Solutions’ top priority. A class leading constituent management platform – backed by a compassionate and intelligent staff, dedicated to assisting our clients navigate an ever evolving technology landscape – equates to strong client partnerships.
Who is ROI Solutions? A true partner. They have made our success their business. Whether it's a complex direct mail appeal or a need to organize volunteer information better, the ROI team is sure to provide smart ideas and deliver solid solutions. We also have an outstanding service provider. Their data management services are responsive, thorough, and reasonably priced. Revolution Online has proven to be a reliable and scalable home for our 20+ million constituent accounts. We could have made a different decision, but it is clear that we've made the right decision.
American Lung Association
ROI is more than just a database. Their staff are always ready to tackle challenges with enthusiasm and creativity. From our initial migration to data hygiene sweeps and a multitude of custom reports in between, ROI continues to be a steadfast partner in data management for AIUSA.
ROI Solutions provides a comprehensive, user friendly data management system, complete with excellent customer service. We started as a ROI customer in 2008 and are continually impressed with the introduction of new features and ideas, ease of use, and access to support staff. We highly recommend ROI Solutions to other non-profits in need of a web-based donor database.
Boston Living Center
ROI Solutions is a terrific data service provider. Revolution Online's interface is user-friendly, the tools are amazing, and the analytical skills are top notch. The ROI staff is smart, tech-savvy, and dedicated to excellence. The Brady Campaign and Brady Center are fortunate to have such a great partner in ROI.
Brady Campaign to Prevent Gun Violence
I’m always impressed by the brain power that comes from ROI staff. Whether it’s brainstorming how to build a new system to enter donations or developing new keyboard shortcuts for faster data entry, ROI is always ready for a new challenge. They bring to the table a wealth of experience that helps guide new projects; and if they’ve never tried what you’re proposing as a new venture, they’re always open to new ideas and willing to work through the details.
Human Rights Campaign
ROI provides excellent customer service, quickly responding to our concerns and translating technical aspects of the database into language fundraisers can understand.
The scalability and flexibility of ROI is astounding. When presented with opportunities to expand and enhance their system, the ROI staff willingly takes your input and spins it into something more sophisticated than you realized you might ever need.
People for the Ethical Treatment of Animals
When we were looking for a new database vendor I found that almost every reference call I made for other vendors was to someone who had quit or been fired. That never seemed like a great sign for those other vendors. But not with ROI. Those references were always still around. We’re still around.
The Fund for Public Interest/Public Interest Network