Change the World with Your Data

ROI Solutions

Constituent Care

Every Contact Counts

Provide Excellent Customer Service with Information and Features at Your Fingertips

Start tracking inbound inquiries, manage cases, update records, track constituent sentiment and increase operational efficiency.

Every Contact is an Opportunity for Your Organization to Develop a Lifelong Relationship

Inbound donor inquiries and calls are a great time to represent your organization. These one-on-one conversations can spur a lifelong commitment to your organization if handled effectively and adeptly.

Revolution CRM helps the constituent care, customer service or member services representative quickly identify the constituent and their recent interactions with your organization, make changes to their record, capture a gift, and record other valuable notes about the call. Our constituent care and case management functionality in Revolution CRM organizes core functions into a single dashboard from which constituent service representatives can easily identify the appropriate constituent record and perform multiple updates quickly and efficiently. This means less manual work and more time to spend with your constituents. There’s also an integration to Microsoft Exchange for email-to-case workflows with automatic lookup and case creation.

Customer Care creates important workflows that foster constituent-centered engagement across the organization. It also helps track key metrics that our client organizations use to assess constituent sentiment, case resolution, and operational efficiency.

Constituent Care

Are You Providing Your Constituents with Exceptional Service?

Let’s find out! We want to hear more about your organization’s mission and data management aspirations. Set up a call today to discuss how we can help your organization.

Revolution CRM

Better, Smarter, Faster.

Revolution CRM empowers nonprofits to build life-long relationships with constituents through an innovative, constantly evolving data management toolset built and supported by a creative, intelligent, and thoughtful team of nonprofit technologists. Revolution CRM allows nonprofit organizations to manage, understand, and optimize interactions with their supporters and prospects, leading to improved outcomes across the constituent journey.
ROI Solutions

Purpose-Built Solutions for Nonprofits

ROI Solutions empowers nonprofits’ one-on-one communication strategy so your organization can reach the right people at the right time with the right ask through the right channel.  We know your organization works hard to make the world a better place, and ROI Solutions is here by your side to help you achieve your mission.  We are on your team.

Revolution CRM

A customizable CRM for nonprofits that is scalable, flexible, and secure.

ROI Solutions | Revolution CRM

Unite Analytics

Unite, enrich, and analyze your data sources in one integrated solution.
ROI Solutions | Unite Analytics

Ignite Marketing

Design, optimize, and automate your constituent journey across all channels.
ROI Solutions | Ignite Marketing

MiLo Intelligence

Machine learning models built and nurtured by data and fundraising experts.
ROI Solutions | MiLo Intelligence

ROI Solutions
Client Experience

On-time and on-budget implementation services that convert, clean, and tune your data and business rules.
Integrate multiple applications and data sets into an accessible dashboard of insights and actions.
A team of nonprofit technologists committed 24×7 to your organization’s mission and success.
ROI Solutions training is available when needed, comprehensive, personalized, and always included.
Mine your campaign efforts with analysis, insights, and reports to pull the data you seek, test, target, and adapt.

We Empower World-Changing Nonprofit Organizations

With Passion and Purpose, We Provide Solutions and Services Built by Nonprofit Technologists.

ROI Solutions | Human Rights Campaign
ROI Solutions | CDP
ROI Solutions | Vermont Public
ROI Solutions | KQED
ROI Solutions | WHYY
ROI Solutions | PETA
ROI Solutions | WETA
Hear and interact with our nonprofit technologists and customer experts.
Embrace the possibilities and begin changing the world with your data.