“What’s_my_password_again?” – No, that’s not it.

We all have a lot of passwords these days and despite our mnemonic devices sometimes even the best of us forget them. Have you ever been frustrated that you need to have your Admin reset your Revolution Online account when you forget your password?

Now users have the ability to set up a password reset phone number. Once you have done that, you will be able to use that phone number to reset your user account whenever you forget your password, or if you enter the wrong password four times in a row.

Here’s how it works:

There is a new command on the ADMIN / PERSONAL screen, labelled “enable password reset”.

When you click it you are presented with a dialog that prompts you to enter a phone number, and tell us whether you prefer to receive your password reset prompt via text or voice message.

Once you have entered your phone number and clicked the button acknowledging that you accept the terms, we will send a message to the number you identified.

Please visit our User Forum for more information on resetting your password!