|"ROI Solutions provides a comprehensive, user friendly data management system, complete with excellent customer service. We started as a ROI customer in 2008 and are continually impressed with the introduction of new features and ideas, ease of use, and access to support staff. We highly recommend ROI Solutions to other non-profits in need of a web-based donor database.
Marc J. Davino
Director of Development
Boston Living Center
HOME > TRAINING
We offer both group and individual training. Initially, when a client is up and running with Revolution Online, ROI will conduct training sessions for all users. These are typically done on-site in smaller groups over a period of a few days with each session lasting about four hours. Intermediate and advanced training sessions are conducted as requested by our clients, and can be done on-site or online.
We like you to be as involved with your training as we are, so once your system is up and running, we suggest picking several key staff members to become particularly adept at using Revolution Online. The ROI training staff will take these “Super Users” through comprehensive end-user training sessions so that they are able to continue training new employees back at the client site. And, of course, ROI training staff is always available for additional support.
Help When You Need It
In addition to the Revolution Online user manual, a comprehensive online help section is built into the application.
Online Training (& ROI University)
We also provide a suite of online training sessions which enable you to participate in whichever training sessions you choose at your own convenience. And finally, we offer “ROI University,” — live, online, instructor-led training classes which are a great way for users to learn the system, get power-user tips, and find out about new services as they’re created.