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“ROI provides excellent customer service, quickly responding to our concerns and translating technical aspects of the database into language fundraisers can understand.”

Interfaith Alliance
Washington, D.C.






HOME > SERVICES > AVAILABILITY

What you need, when you need it.

We know you’re not a 9-to-5 operation and neither are we. We pride ourselves on being the most accessible database service bureau and have built a strong 24/7/365 support system. Everyone on the ROI staff is dedicated, tireless, and willing to help you day or night.

ROI Solutions offers live telephone support Monday through Friday, 8 a.m. - 6 p.m., EST, as well as an emergency help line during off hours. We will do anything to make sure our clients are receiving outstanding service at all times. This isn’t a sales pitch — providing this kind of service is one of the reasons we started ROI in the first place.

We’re here when you need us (and even when you don’t).